Privacy & Terms
Our current lead times have been extended to 2-3 weeks to accommodate the CDC manufacturing requirements and staggered production schedules during the COVID-19 pandemic. Additionally, some of our trusted raw material vendors are also experiencing longer lead times when providing us with our certified organic materials. We greatly appreciate your understanding and patience during this time, and please know we are doing our best to get the product out as quickly and safely as possible.
Who we are
Our website address is: https://www.austinnaturalmattress.com
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect information provided by you through our contact forms in order to reach out to you directly in regards to your request. We collect email addresses provided by you in our newsletter sign up form to send special offers and newsletters as requested by you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We capture website traffic analytics data for the purpose of improving the user experience.
Who we share your data with
We do not share your data with anyone.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Website form data is sent internally in order to process and reach out to you regarding the requested services.
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Our site uses SSL encryption and is fully secure. We only use securely encrypted methods when processing any data provided by you. We do not share your data with anyone.